• Determined the scope of operational improvement initiatives • Reviewed the operational procedures and developed the improvement strategies • Identified new products and applications through R&D and engineering department. New medical mask extrusion line was developed and delivered • Restructured the sales department and defined the sales roles efficiency • Collaborated across departments to set realistic operational targets and timeframes

• Supervised the new TTC LRV project through Sherwood Electromotion Inc.(214 cars, the contract value is over $ 1 bln) • Supervised the bid submission process, developed, managed and implemented all activities in preparation of more than 300 bid packages in response to Public Transit, OEM and Class 1 Railroad Companies bid solicitations (IFB, RFQ, RFP, RFx) • Developed the proposal strategy, collaborated with different departments, conducted multiple team meetings in order to identify and meet the key client requirements • Optimized the proposal budgets to increase the competiveness, negotiated terms and conditions to mitigate the risks • Extended a customer network of public transit authorities up to 20% resulting in increase of a company’s transit division annual sales in excess of 30 million USD • Established strong network with Senior Executives Clients and Public Officials within Transportation Industry across North America • Developed comprehensive business plans and conducted analytical activities that ensure attainment of company objectives and coordinated them with senior stakeholder management • Managed multiple deadline sensitive transit projects leading to its successful completion • Collaborated with the customer service, engineering and production team to identify and resolve customer concerns • Developed promotional material including business presentations and prepared customised detailed proposals both for North American and international projects

• Successfully implemented new start-up division such as real time OEE (overall equipment effectiveness) measurement • Supervised Sales/Marketing Department that accumulated more than 5 million USD in revenue in 2012 for selling SaaS solutions • Conducted numerous and versatile web presentations and conferences oriented to senior management • Initiated pilot projects in large automotive manufacturing environment to increase production visibility

• Hired, coached and supervised a sales team that generated more than 35 million USD in sales, including spare parts requests • Analyzed global sales opportunities in specified area using marketing research and prospect evaluation • Prepared and elaborated special marketing materials introducing wide range of services • Restructured customer service department that generated more than 5000 sales quotations, 300 of them converted to Order Confirmations as a result • Cooperated with the sales team members in supporting them to handling numerous customer inquires • Supervised SAP implementation process to facilitate processing customers’ orders, starting from invoice to entering an approved machine order into the production system

• Collected, monitored and analyzed project metrics • Identified resources required, issues in each area to support project activities. Provided mitigation action • Facilitated open information flow among business project stakeholders and prioritize/resolve issues • Ensured documentation of the meeting minutes and distributed all decisions and agreements related to the project • Maintained project work schedules, assigned work and updates project plans • Co-ordinated user acceptance testing project plan, test scripts and execution schedule • Tracked and reported on the business project progress and milestone completions • Co-ordinated the business requirements gathering and provide recommendations on enhancing the business processes • Monitored appropriate risk management practices throughout the project lifecycle • Created and managed constructive relationships with senior team members, subject matter experts, stakeholders and other members of the organization

• Initiated the start of sales of injection moulding machines to reach a turnover of 3.0 million Euro in 2004 and 3.5 million Euro in the first half of 2005 • Arranged promotional visits to remote and local customers which resulted in the sale of 40 injection moulding machines for optical disc and standard applications • Developed and actualized database thereby amplifying clients by 200% • Established alliances with major optical disc applications integration partners for future contracts • Successfully answered customer inquiries and satisfied their concerns resulting in non-escalation of claims • Interfaced directly with top-level executives and negotiated high-dollar contracts • Managed post-sale professional services and coordinated technical engineers • Composed summaries, customer objectives, forecast strategies and activity reports • Attended special internal seminars to discuss customer needs and the competition

Technical Analysis

Business Management, Bachelor of Commerce

National Economics

Economics, Specialist Degree