Больше информации по резюме будет доступно после регистрации

Зарегистрироваться
Was online more than two weeks ago

Candidate

Male, 46 years, born on 20 January 1979

Moscow, willing to relocate (Austria, Canada, Netherlands, New Zealand, Russia, Switzerland), prepared for business trips

Customer experience (CX) and service designer

4 000  in hand

Specializations:
  • Sales manager, account manager

Employment: full time, part time, project work

Work schedule: full day, flexible schedule, remote working

Work experience 24 years 6 months

September 2017currently
7 years 10 months
Warp
Customer experience designer
Click for an eye friendly CV: http://bit.ly/2Pp1cxz My own company with the vision I keep telling everybody: the communications have changed dramatically, they are no longer a monologue, but the dialogue, where brands are usually excluded. I don't "think" channels or messages anymore. The only thing that matters is the experience you create by all your touchpoints.
April 2011September 2017
6 years 6 months
"Movie" communication group

movie-group.ru

Head of strategic planning
Click to get a better version of my CV http://bit.ly/2RhtH1Q Don't waste your time here with HH format of CV. I call myself a creative strategist because the industry I'm currently in is pushing every strategist this particular way. You don't have all the figures, you don't have them consistently gathered, you don't have shared rules. You just have to be very creative marketing specialist to be successful. I drive strategic part for creative team, developing briefs and producing strategic products such as communication strategies. I share my vision with media team, together we transform it into media solutions. We push our company into the train called "Digital", which is a pretty hard duty I have to say. No one likes to change. I'm still asking "why" most of the time, still looking for the deeper understanding of people's behaviour.
May 2008March 2011
2 years 11 months
GLOBAL POINT FAMILY

www.globalpointfamily.com/

Hotels, Restaurants, Food Service Industry, Catering... Show more

Head of brand development department and strategic planning
I’m asking “why” most of the time, driving crazy brand and marketing managers in most cases. You’ll be surprised – how it's hard to find the answer sometimes. But, that’s part of my job – asking the right questions. And, of course, finding the answers. I’ve build a few brands, developed dozen of strategies. But when it comes to you, it’s all about your professionalism and trust in a man in front of you, that’s what really important. Don’t buy cases, buy a person you trust. Some samples: • Ariston (communication strategy) • Procter & Gamble (product’s launch plan) • Synergy /Beluga vodka/ (communication platform) • JTI /LD, Mild Seven/ (NCP plan) • Forlle’d (brand strategy) And many others, who sometimes just want to hear the opinion, and rarely want to pay for it.
May 2007May 2008
1 year 1 month
GLOBAL Point (Integrated communacations agency)
Client service director
Defining “Client service” in the agency. How does a client want to be serviced. Developing rules, motivating a huge team (more than 15 people in two cities), checking the progress. These are the most important duties of that period of time. But “hunger for money” is always stronger, that's why administration duties sometimes were combined with “changes management”, or “special very important project's management”. The biggest result is that we are facing leading agencies of the market in some tenders, and we are wining. Clients choose us and stay with us on such a competitive market. We doubled the agency's turnover in two years as well.
September 2004April 2007
2 years 8 months

www.batrussia.ru

Retail... Show more

HoReCa promoter
My second huge company in the list. Big opportunities, big brands, very interesting HORECA channel. I was responsible for development, coordination and implementation of the top company’s brands (Dunhill, Kent, Vogue, Pall Mall) communication in HORECA in the region. From big sponsorship events to HORECA sales promotion activities. I was partly the brain, partly the hands for building the communication in HORECA channel. Concerning the company - good opportunities for people with flexible morality. So I've decided to test myself in far more competitive atmosphere.
January 2004September 2004
9 months
Red Bull Russia
Musketeer (HoReCa manager of «Red Bull Energy Drink»)
I established a communication with main promotion companies and HoReCa outlet’s owners in the city, which helped me a lot in increasing the number of outlets working with “Red Bull” (30% up) and raising a loyalty to the product. I implemented the “Red Bull Music Academy” presentation; coordinated “Red Bull King of the air” sports competition; considerably increased the loyalty of key HoReCa persons (owners, managers, DJs, promoters) to Red Bull; successfully coordinated the work of the sampling team. It was best time of my life. Really. Crazy people, musicians, DJ’s, top clubs and bars and great company. I do still remember Danilo Lange (Marketing director), who motivates only by his presence, who knows how to teach and never shut you up. Respect.
May 2003December 2003
8 months
Public corporation «Mark’s breweries» /the production of non-alcoholic drinks and beer/
Project manager
It was very long ago, when trees were tall and I was very happy to have a chance to test my knowledge in reality. We developed a brand, we tested it and we launched it.
January 2001April 2003
2 years 4 months
Public corporation “Stenly” / the distribution of non-alcoholic drinks and beer / Saratov
Marketing manager
Functions: • The development and realization of a promotion plan. • The organization and coordination of a merchandising department. • The search of contractors and coordination of contractor’s work. • The establishment and maintenance of business communications of the company. Achievements: • Realized the marketing plan of 2002/2003; effectively coordinated several federal promotion campaigns; built a merchandising department (as a result the growth of total sales app.18%); conducted a few marketing researches; rose the effectiveness of promotion activities; etc.

Skills

Skill proficiency levels
Presentation skills
Strategic Marketing
Market Research
Strategic Planning
Brand Development
UX
Creativity
Start-up project
Digital Marketing
Team management

Driving experience

Own car

Driver's license category B

About me

From strategy to user experience, I guess, it's the path the whole industry is taking at the moment. I mean, the advertisement industry. Services instead of banners. Exaggeratedly, of course. Cause almost none of you love adds, right? Neither do I. So I'm building my own product, but ready to be a valuable part of a new team.

Higher education

2017
University of British Columbia (Vancouver, Canada)
Marketing Advanced Studies, Digital Strategy
2001
Saratov State Socio-Economic University
Marketing, With honours

Languages

RussianNative


EnglishC2 — Proficiency


SpanishA1 — Basic


Professional development, courses

2018
Programming Methology
Stanford Center of Professional Development, Computer Science
2016
User Experience Design
Udemy, UX
2015
Gamification
Coursera, T&D
2011
"Marketing Index, planning tool"
"TNS Gallup"
2007
"Effective time management for managers"
"Business St.Peterburg", certificate
2006
"Prince2" (project management)
"Esperandum", London, certificate
2003
«The creation of brands and strategic planning of brands performance»
«Brand Lab» company, Moscow, certificate
2003
«Organization and management of a merchandising department».
«Arsenal» business school, Moscow, certificate

Tests, examinations

1999
TOEFL
n|a, 590

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Doesn't matter