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ЗарегистрироватьсяWas online more than two weeks ago
Candidate
Male, 27 years, born on 15 May 1998
Not looking for a job
Canada, willing to relocate, prepared for business trips
The approximate area of the job search is specified
Supervisor call centre/ Technical support specialist
Specializations:
- Development team leader
- Analytics department manager
- Project manager
- System engineer
- Technical support specialist
Employment: full time, project work, work placement
Work schedule: full day, shift schedule, flexible schedule
Work experience 2 years 9 months
January 2023 — January 2024
1 year 1 month
Trafic Light
Saint Petersburg
Medicine, Pharmaceuticals, Pharmacies... Show more
Руководитель группы
-управление группой операторов колл-центра на гео Алжир.
-ответственность за показатели: % подтверждений, средний чек, % выкупа, количество продаж.
-постоянная аналитика данных и оперативное реагирование на снижение показателей.
-связь со смежными отделами.
-контроль за соблюдением стандартов качества разговора.
May 2021 — January 2023
1 year 9 months
7wayconsult
Saint Petersburg, 7waysconsult.com/
Специалист службы технической поддержки
Постоянный контакт с российскими и зарубежными партнерами из арабских стран.
Служба поддержки менеджера ИТ-поддержки.
Поддержка существующих проектов.
Мониторинг информационных систем.
Отчетность о состоянии проектов.
Skills
Skill proficiency levels
Driving experience
Driver's license category B
About me
Enthusiastic graduate looking for a job
I will use organization and communication
skills that I have developed in my
university studies and professional career
Higher education (master)
2021
St. Petersburg State Electrotechnical University,Russia
Computer Systems Engineering and Informatics , Computer Science and Knowledge Discovery
2019
Automobile and Road College,Russia
Preparatory Faculty for the Russian language , Diploma Of Russian Language
2018
Djilali Bounaama University of Khemis Miliana,Algeria
Sience and Technology , Bachelor degree in Informatic Systems
Languages
Professional development, courses
2020
Saint Petersburg Electrotechnical University. University Mysuru, Karnataka, India
Department of Computer Science and Engineering ,JCC Science and Technology University Mysuru, Karnataka, India , Fundamentals of CyberSecurity and Internet of Things
2019
Saint Petersburg Electrotechnical University
Department of Softwar Engineering and computer Applications , Industrial Software Engineering For Robotics And Internet Of Things
2019
Saint Petersburg Electrotechnical University
Department of Photonics , Faculty of Electronics , RenewableEnergy
2019
Saint Petersburg Electrotechnical University
University of Munster ,Muenster , Germany, Modern Many-Core Systems and Their Programming
Citizenship, travel time to work
Citizenship: Algeria
Desired travel time to work: Doesn't matter