Department BSC MAG – Toronto Corporate accounts service representative • Bank confirmation audit request processing • CAU returns revision • Monitoring BSCTCORP queue for priority requests • Liaison with clients and auditors: follow ups, assessment • Liaison with Client Services officers re: Corporate client profile update of signatory authority, accounts info authenticity • Ensuring bank confirmation request compliance procedures

• Research in marketing and policy • Leading seminars/tutorials for 1st year students • Substitute lecturer • Grading students’ papers and presentations • Providing guidance to students • Student performance assessment • Member of Research Ethics committee • Leading graduate level classes • Providing assistance to professor for research publications: editing, conceptual development.

Business Administration/Accounting/ Marketing/ Coordinator • Responsible for mentoring new staff members • Prepared management reports • Management and co-ordination of financial information/ Accounting/ Billing summaries • Edited and proofread text for monthly journal, updates and promotions • Support to Project Managers • Client relations/ client accounts; PR

Credit cards specialist • Liaison with clients and management • Resolution of clients concerns, account up-grade, product changes to other visa cards • Presenting and promoting companies products • Activating visas, providing client info regarding card status (over-limit, decline, wrong pin etc.) • Analysis of clients financial history for qualification to a lower rate option card • Evaluation of Business visa cards, assisting business card holders financial information

Sociology/ Management, Business Management and Sociology