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Candidate
Female, 40 years, born on 29 September 1984
Not looking for a job
Kazan, willing to relocate (Canada), prepared for business trips
Personal assistant / executive secretary
1 500 $ in hand
Specializations:
- Interpreter
Employment: full time
Work schedule: remote working
Work experience 15 years 11 months
May 2013 — currently
12 years 3 months
Tez Tour Egypt
Egypt, tez-tour.com
Public Services... Show more
Executive Secretary
- Organization of Manager’s agenda
- Organization of the meeting (daily, weekly, monthly meetings). Issuing of the protocols.
- Preparing of the reports (daily, weekly monthly reports).
- Processing of the departments reports.
- Monitoring of regulation execution.
- Organization of the business trips.
- Text translation (from English to Russian, from Russian to English)
- Searching for requested information
- Carrying of the House hold duties.
March 2010 — December 2013
3 years 10 months
Sunrise Tirana Aqua Park 5*- Guest Service Center Agent
Egypt
Hotels, Restaurants, Food Service Industry, Catering... Show more
Guest Relation
- To meet and greet all guests upon arrival and departure.
- To escort VIP guests to their allocated room and explain the facilities and room features.
- To maintain regular contacts with the guests.
- To obtain guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions.
- To record daily activities and complaints in the guest relations logbook and informs the respective department heads for immediate actions.
- To promote all our outlets and any special promotions going on.
- To ensure that all the facilities are available to the guests.
- To greet guests upon arrival and bids farewell upon departure.
- To inspect rooms/ VIP room status and amenities in good order prior to guests’ arrival.
- To give courtesy calls and complete the call log for Performance Monitor daily.
- To handle guest complaints immediately and follows up thoroughly.
- To prepare and coordinates the distribution of guest amenities, welcome letters and fruit setups for VIPs.
- To prepare daily reports for management team.
- To keep hotel orientations.
September 2009 — November 2010
1 year 3 months
"TK Sankar"(Trade Company)
Russia
Food Products... Show more
Supervisor
- To supervise the trade team
- To set the sales plan
- To keep meetings with the representatives of the sales points
- To keep sales promotion of products on the market
- To prepare sales daily/ weekly/ monthly reports.
Driving experience
Own car
Driver's license category BAbout me
I consider myself like a person who is a highly experienced at facing sudden problems & dealing with them by finding the quickest & professional solutions. I have great ability of working under pressure.
My communication skills, goodwill, self-trust, work capacity, responsibility help to achieve high standards of done work.
Higher education
2006
Kazan State University of Power Engineering (diploma with honors)
Public Relation, bachelor’s degree
Languages
Professional development, courses
2005
углубленные курсы изучения английского языка
КГСХУ, сертификат
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter