• It infrastructure audit was performed. Shortcomings in the architecture of the used solutions for billing and related systems are revealed: critically low level of availability. A new architecture for business-critical IT infrastructure systems has been prepared and agreed upon. Prepared and agreed TOR and specification for multi-vendor tender for the purchase of it equipment to ensure availability of at least 99,982. • The IT Architectural Committee was created and its work was organized. • Preparation of the IT Landscape has begun. • The creation of DashBoard by IT Services has begun. • In the project "Mobile inspector" thanks to my recommended change of approach to implementation, budget savings were achieved and the first stage was successfully implemented.

More than 85 administrative subordinates + 20 functionally subordinated employees + more than 100 outsourcing. Implemented projects: • Construction and launch of a new DC for 100 racks (2015-2016). In the area of responsibility 4 DCs, more than 200 racks. • Corporate mail migration from Lotus Notes to Microsoft Exchange: 10 times reduced the number of mail servers (2015-2016). In the area of responsibility of all corporate communication and document management systems /e-mail, Skype for Business, videoconferencing, service desk, TFS/. • Transition to a new macro-regional it infrastructure: 10 times reduced the number of servers in the regions (2016). • Migration of billing from Oracle T5 platform to M7 (2016). • CMDB (tender and implementation of the system from scratch in 2017). • VDI (introduced in 2017). • Participation in the project of Big Data, creating a Hadoop cluster in the 0.5 Pb, support of the project part of the IT infrastructure and DBMS (2017-2018). • Cloud platform management system (a tender for the choice of the system was held, a pilot project of System in 2017-2018 was conducted with the winner). • Система учета виртуальных ресурсов компании (разработана и введена в эксплуатацию в 2017 году). • External cloud services (the tender was held, virtual resources were transferred to the site of the winner of the tender and put into commercial operation in 2017). • Outsourcing of IT support for 8500 users (tender held, IT support transferred to the Winner in 2017). • Outsourcing print services (held the tender for selection of a print service provider for all offices, and services transferred to the Winner in 2018). • ITIL / ITSM – developed schemes and documentation for 4 IT processes of the company (Management of Changes, Incidents and Appeals, Configurations, Capacities - in 2017). • A comprehensive SDN solution for the Moscow office for 1,500 employees was implemented on the basis of the new line of Cisco 9500/9300 (Span-Leaf architecture) in 2017-2018. • RFI of NFVI system was held in preparation for virtualization of Telecom services (VNF) and building NFV with the management of the entire virtual infrastructure from Rostov (2017-2018). • Transition to a new anti-virus solution for PCs, servers and VMS based on Kaspersky products (2018). • Transition to a new FortiGate security gateway solution as a proxy server replacement of Microsoft TMG (2018). • The migration of VAS from Oracle platform to x86 (2018). • Implementation of a comprehensive network segmentation solution based on Checkpoint equipment (2018). • Implementation of extended monitoring of key services (2018). In the area of responsibility monitoring of OSS / BSS and infrastructure of the company with the withdrawal of alarms to NOC (2015-2019). • Implementation of advanced monitoring of workplace health, printing, videoconferencing, e-mail, Skype for 8500 users (2018). In project and process activities: • IT and billing support in the part of HighEnd infrastructure and Oracle DBMS, network infrastructure (2015-2019). • The preparation and defense of IT budgets (2015-2019). • Tenders, procurement of IT equipment and office equipment, Software, works and support, implementation services. Work with most major IT integrators in the framework of deliveries and projects /IBS, Technoserv, CROC, Bell Integrator, Softline, Jet, etc./ and most vendors of servers, storage, network equipment, tape libraries / Oracle, Hitachi, HP, IBM, Dell, Huawei, Lenovo, Brocade, Cisco, etc./ and Software /Microsoft, Oracle, VMware, Veritas, Citrix, Red Hat, etc./ (2015-2019).

• the overall effective management of Southern node of an international IT Holding (three Services in submission), including foreign offices in Dubai and Hanoi (more than 200 subordinates). • planning, coordinating, monitoring and budgeting of projects delivery/update/expansion of hardware-software complexes of clients (a number of large projects without stopping of business processes of clients) based on PMBoK (Project Management Body of Knowledge)). • participation in the project on the preparation of materials (budgets, revenue forecasts, plans for staff for 5-7 years) and the external audit. • planning and budgeting: annual preparation and protection management plan and budget for the next year and plan/actual comparison for the past year and forecast revenues and plans for staff. • control of business processes and organizational structure, selection and promotion of staff. • organization and control of interaction between the three subordinate services: 1) Production (development and improvement of 50 software products, their testing and preparation of autotests and 3 line of support); 2) Professional services (design, implementation and technical support \1 and 2 lines\ of hardware-software complexes in compliance with ITIL\ITSM); 3) Sales and customer interaction (accounting existing customers and the search for and participation in tenders for potential customers), procurement, logistics, foreign trade.

Teached the following courses: a Radioreceiving devices, Broadcasting and electroacoustics, Personal communication devices, Practical marketing IT products and services, Interfaces of IT systems, Global information resources, systems and networks, Information management, Computing systems, networks and telecommunications. Supervised more than 50 graduate students.

Organization of new activities, IT, procurement, logistics, reengineering of business processes (50 subordinates): • Implemented projects for the direct procurement of components and equipment from Italy, USA, Japan, Germany, China, Taiwan. • Implemented the project of moving the company into new territory: organized construction and repair work, transferring all telecommunications, connecting high-speed Internet (optics and ADSL), migration and reorganization of the warehouse, repair of production facilities, the organization of heating, electrical, water supply shops. • Implemented a project on preparation and entry into self-regulatory organization. • Realized project of implementing ERP system based on 1C:Manufacturing enterprise 8.2 with the possibility of remote work, including CRM with web interface. Conducted reengineering of business processes. • Certification and sanitary registration of imported goods and manufactured by company equipment . • Prepared new activities and development of the company (the possible opening of own production parts and/or consumables for water treatment systems based on modern German technologies and equipment), outlined a plan for their implementation.

Preparation and participation in state and municipal tenders.

• Implemented a project to create Structured cabling: control of design, execution and acceptance of works of contractors of Structured cabling, installation of Cisco 4500 (LAN 1-10 Gbps UTP6 and fiber optic, digital PBX, channel 100 Mbps Internet and communication between offices 10 km - 30 Mbps).

• Implemented from the very beginning and without stopping the business processes the project of creating of electronic archive of design and technological documentation based on T-FLEX DOCs with the processing of all documentation on all projects, building 3D models and 2D drawings by the method of projections, and integration with the database of materials and standard products. • Implemented from the very beginning and without stopping the business processes the project of commissioning of electronic technical document management system (including the creation of the necessary regulatory and teaching documentation), with electronic signatures. • Implemented a project for the integrated automation of the accounting Department, human resources Department, a warehouse-based system 1C and created on it's base of the ERP system of the company. • Implemented without stopping the business processes the project of the transfer of all telecommunications in the new building: preparation and monitoring of implementation and acceptance of works of contractors, commissioning Structured cabling (LAN 100-1000 Mbps UTP6, digital PBX installation multiplexer for fiber channel and the telephony connection for E1 and 100 Mbps Internet, the launch of IP-telephony). • Certification of QMS according to ISO-9001, engineering and reengineering of processes. • Development of electronic office document management system based on Lotus Notes. The overall effective management of the it Department (four groups of 20 subordinates).

Configuration and administration of the networks: Internet (in 1995 launched the first commercial Internet in town Taganrog), Frame Relay, Rospak, Sprint. Cisco, Nec, Motorola, D-Link, Huawei equipment and servers (UNIX/Windows) support.

MBA GENERAL, MBA GENERAL

Commission on organization of management training for national economy of the Russian Federation, Management

The Federal Ministry of Economics and technology Germany, Economic cooperation with Germany

Faculty of Economics, Management

Faculty of Management in Economic and Social Systems, Economist-lawyer

Institute of Radio Engineering, Ph.D.

Institute of Radio Engineering, Radio Physics

University of California at Irvine on Coursera, Coursera

Forma-Futuro, Management

University of Melbourne on Coursera, Coursera

Softline Education, ITSM

Softline Education, ITIL

Everyco, Management

Forma-Futuro, Management

Forma-Futuro, Management

Toyota Engineering Corporation K. K., President Toshio, Horikiri, ANO "Japan center", Increased productivity and quality control.

German Society for International Cooperation (GIZ), International cooperation with Germany

Garnik Kocharian, Consulting Bureau for development, implementation and support of systems of remuneration., Management

Rostov state College of communications and Informatics, Administration of UNIX operating system

Rostelecom, Administration of Cisco equipment

Moscow Power Engineering Institute (National Research University), Moscow, technical translator (English language)