Bank of America Merrill Lynch Toronto/Canada Trade Support Analyst (Equity & Debt) * Provide customer service to Institutional Sales by acting as a conduit for both internal and external clients ; * Monitor electronic trading systems (Fidessa, Bloomberg TRAQS, TESS, etc.) ; * Work as part of a team supporting both Domestic and Foreign Fixed Income, Equity and Derivative products ; * Perform functions such as client data input, settlement management, and intercompany break support ; * Work closely with technology group and traders to resolve breaks and booking issues ; * Analyze trade processing and client confirmation opportunities for improved STP ; * Proactively manage client and sales inquiries, as well as improving overall relationships ; * Perform client allocations for fixed income and equity products ; * Work closely with the trading desk and back office to ensure all trades are correctly captured and reported in the books and records ; * Book Hedge funds, Options, Swap and FX trades throughout the day ;

Operations * Determined , analyzed and covered company's exposure with the counterparties ; * Settled options and resolved options breaks ; * Booked and settled US treasuries ; * Reconciled firm's positions with counterparties daily, weekly and monthly ; * Booked returns with counterparties and assisting ``Settlements'' group with settling them ;

Operations * Led settlement team's efforts to make Security Lending more efficient by implementing advanced Excel and statistical knowledge that resulted in decreased time per task, increased time for analyzing and decreased cost by reducing breaks ; * Analyzed fails (both intercompany and on the Street) and concluded that key factors were the timing and the procedure of booking returns/borrows by trader, which made project viable resulting in company proceeding with the project ; * Created new method for handling deposits/withdrawals of physical certificates that resulted in increased efficiency ; * Cross-trained colleagues by writing and implementing detailed procedure for each task; it led to decreased time for training new person in the team ; * Came up with an idea and created the procedure and macro for handling intercompany trades that resulted in time decrease for the task from five hours to an hour ; * Got trained in a short period of time in each desk of the department and was able to substitute the colleagues in the group in cases of emergencies and illnesses ;

Economics, Bachelor Of Arts

Canadian Security Institute, certificate

IELTS, 7.5