Translations, Marketing Analyst for Spanish companies to develop business in Russia, interpreter for the business negotiations, private language tutoring for kids and adults.

Travel Designer - ( in Russian equivalent is :Sales manager): Main responsibilities: composing and selling all inclusive tour packages according to the customers’ request, sales over the phone of air tickets, hotel accommodations, tours, ground transfers, sales of tour packages and air tickets, charters within Costa Rica (Inbound calls only, no cold calls), ability to understand of what customer wants from their vacations in CR. 1. Plan, Create, compose and mainly to sell the attractive vacation packages (all inclusive tour packages can include: hotel reservations/tour reservations/ground transfers/ Nature Air flights, car rentals) for clients ( tourists) according to their wishes. 2. Ability to understand of and evaluate the customer wish from their vacations and negotiate with potential customers in order to make them make the decision to buy the services/ and /or tour packages. 3. Acting as an in-country expert for our clients, explaining the customers what places to visit and where to go. 4. Up-selling Nature Air clients to other tourist services (hotels/tours/transfers and other tourist services) 5. Booking Nature Air flights for those who call the 800 number in a Radex computer system. 6. Develop and create a new tour package to be put on the company website, according to the recent marketing/ promotional strategy we have. 7. Contact hotels/ tour companies/ car rentals companies in order to check the availability and in some cases negotiate about the better prices, of rooms/ cars/ tours on the exact date and confirm it with a client. 8. Calculate the total vacation package price, according to the prices we have in the system, and present it to the client. Most of the customers are from USA/ Canada (English speaking), however there are customers in Spanish. I have translated a CD about tourism into Russian and I’m translating the travel agency webpage from English to Russian as well and I do some interpreting/ translating / guide work as a freelancer. 9. working for the company as an independent contractor at this moment and will be at MITT 2010, presenting Nature Air Group and Costa Rica as a vacation destination, as well as translator of Nature Vacation website into Russian. Nature Vacations - group of companies of Nature Air –( Costa Rican local Airline)

Check in/out of the hotel guests; meeting/greeting the customers; scheduling of guests arrivals/ departure to the hotel; reservations/sales of tours/ other hotels to the clients; advertising the hotel on the different websites; advising the clients on places of interests to; translations and interpreting for the customers /owner/Website of the hotel; hiring/payments for the staff of the hotel; explaining the duties to new staff mainly in Spanish; researching the new projects for Costa Rica for the owner; planning and logistics of supplies needed for hotel operations; negotiating the better prices with the suppliers; following up with workers/ payments of bills.

customer technical support; maintaining the web page /design, answering to customers e-mails/calls/ online live chat, regarding the correct usage/filling the forms on the website of the financial sports stock market derivatives; entering data to computer database; checking the information on the website for modifications/ corrections; searching and putting in together the information on the internet for the new projects of the company; training the new staff of their duties and following up on that with a management; making the payments for the company’s bills.

Transport and logistics company, import forwarding, customs clearance - Organized the process of cargo deliveries from customer’s suppliers to consolidated warehouses in Finland - Negotiated with customers about the prices, costs, handlings of the cargo and importation regulations requirements, knowledge of H/S Code system and Customs tariff for declaration of goods for import to Russia, description of the goods for customs office. - Managed the department work in Moscow office - Planed loadings and prepared import documentation for importing goods to Russia.

Hotel and Tourism Management, Bachelor degree

IELTS, 7