Больше информации по резюме будет доступно после регистрации
ЗарегистрироватьсяCandidate
Female, 38 years, born on 24 September 1986
Moscow, willing to relocate (Canada, Moscow), not prepared for business trips
marketing specialist
2 000 $ in hand
Specializations:
- Sales manager, account manager
Employment: full time
Work schedule: full day
Work experience 4 years 1 month
January 2011 — May 2011
5 months
Kamloops Blazers
Volunteer in Marketing and Sales Department
responsible for a variety of marketing activities, intermission contests, mascots actions.
Doing different marketing tasks, I improved my social skills and studied how to work in the fast-moving environment. I have accomplished management and administrative tasks with great initiative, and I was glad to contribute to a hockey related organization and assist in providing the ideas, information and answers needed to attract more people to the arena.
August 2010 — February 2011
7 months
Allhockey.Ru
Reporter
Reporter, responsible for handling interviewing and reporting duties; providing production and operational assistance on location for recorded events.
• Covered World Juniors in Saskatchewan (2010) and Buffalo (2011)
• Covered XXI Winter Olympics in Vancouver (2010)
• Sang the Russian Anthem at the Game 5th of the Superseries 2010 in Kamloops, BC (with more than 4000 hockey fans around)
May 2006 — July 2009
3 years 3 months
Sberbank
Loan's officer
Bank Teller (since May 2006) Responsible for dealing with deposit accounts, saving accounts, VISA, Master Card, paying for legal entities, lottery tickets selling, cash handling
Loan’s Officer (since September 2006).
• Responsible for handling lending and mortgages, contributing loan funding and their recovering, checked the ability of client in returning the loan on timely manner, make sure about the completion of data by reviewing the loan applications of borrowers, confirming all information programmed on applications, managed all secret inquiry and information furnished by loan hunter;
• coaching; performance management; career development of junior loan’s officers (directed training program), provided support and follow up for the external sales team. Provided the team with sales tools and techniques to achieve their goals.
• call centre calling during predetermined working hours with assistance to any personal loans and credit cards questions
• led special projects, such as adoption of new computer technology in loan’s services. Since April 2009 participated in Lean technology production.
• Communication with car dealers, meetings and mutual projects with the major car brands.
• Research target markets, create new products, develop current products and services, develop strategic marketing plans.
• Has a training experience with 108 employees in Russia
• A reward in Lean Production development in Sberbank, May 2009
• Implemented a new customer service approach (based on Stephen Covey books) in three bank branches (2009)
• Employee of the month in Sberbank (July, August, September 2008)
About me
Communication skills:
• Strong written, verbal and listening skills through 3 years of direct customer service experience
• Excellent team player with the ability to work independently through performing on multinational team projects
• Public speaking ability gained through extensive coaching experience
• Excellent in hot/cold calls
Management skills:
• Effective facilitation skills demonstrated in organizing and delivering events and workshops
• Exceptional problem solving and negotiating abilities through dealing with challenging circumstances
• Capable of prioritizing and handling multiple projects simultaneously, under tight time constraints
• Capable in leading the sales professionals team and drive sales goals
• Capable in marketing initiatives, industry analysis and consumer research
Computer skills:
• Customer Relationships Management Database - Oracle JD Edwards Ent.
• MS Office - Word, Excel, Power Point, Access, Outlook
• Video editing programs (Pinnacle, Imovie)
• Basic knowledge in Photoshop.
• Access to HD Camera, lavaliere, mic and editing software
• Able to quickly ascertain and shoot required visual elements for compelling broadcast news reports
Languages: fluent Russian and English
Portfolio
Higher education (bachelor)
2011
Thompson Rivers University
Business Administration/Marketing, Bachelor Degree
2009
Московский Банковский институт
Финансы и кредит, неоконченное высшее (перевод в ВУЗ Канады)
2006
Московский Банковский институт
Банковское дело, диплом об окончании базового уровня (среднее специальное)
Languages
Professional development, courses
2009
Курсы англ. языка в Монреале, Канада
ILAC, Сертификат об обучении
2008
Курсы англ. языка в Торонто, Канада
Languages Studies Canada, Upper Intermediate
2007
Курсы английского языка на Мальте
Eurocenter, Сертификат об обучении Intermediate
2006
Курсы валютного кассира
МБИ, Сертификат об обучении
2006
Операционно-кассовая работа
Сбербанк, Сертификат об обучении
2006
Кредитование физических лиц, информационая система ИАСК
Сбербанк, Сертификат об обучении
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Canada, Russia
Desired travel time to work: Doesn't matter